How to Troubleshoot QuickBooks Update Error 15101?

Learn how to resolve QuickBooks desktop error 15101 when updating QuickBooks Desktop or Payroll:

Abruptly landed into QuickBooks error code 15101? No need to panic, we have got you covered. Often when using QuickBooks premier software, one might crash into such an error. This particular error might happen at the time of downloading or updating QuickBooks payroll or desktop. You may also come across this snag when your PC freezes for a while. The QuickBooks update error 15101 can be experienced due to a handful of factors, which we will be discussing later in this segment. This error appears on the screen with a warning message i.e., “Error 15101: When updating QuickBooks desktop or payroll”.

Before you head forward, you need to have proper internet settings by configuring your LAN setting on the internet to resolve it. Get a grip of such an error, by going through this segment till the end. Whereas, if you aren’t interested in manually fixing QuickBooks error code 15101, then connecting with our tech geeks using our helpline i.e., 1-800-761-1787 is suggested.

Signs and symptoms of QuickBooks error code 15101

The below stated are the signs and symptoms of error code 15101:

• One of the most common signs can be Windows operating system crashed when working.
• If the QuickBooks desktop won’t respond or work.
• Also, if the input you are giving from the mouse and keyboard is too slow.

Minimum system requirements for QuickBooks desktop

A few basic system requirements to be maintained in the system:

• Operating system: Windows XP, Windows Vista, windows 7, windows 8 and above
• Processor: 2.0 Ghz
• RAM: 512 MB
• Internet: Internet connection is required
• Browser: Internet explorer browser 6.0
• CD ROM: 4 x CD ROM drive

Also see: How to Transfer QuickBooks Desktop from Old Computer to New Computer?

Causes and Fixes to QuickBooks Payroll Error Code 15101

Below listed the causes and the fixes for the QuickBooks error code 15101:

Cause 1: Issues with the internet settings

Solution: Checking the internet explorer settings

• Under this process, you are supposed to open Run windows by pressing the Windows + R keys and type INETCPL.CPl on the open box and also hit a click on OK tab.

• You now have to choose General tab and also click on Delete and choose Temporary internet files and website files.
• Heading forward, you need to go for Delete tab.

• Now, choose the Connections tab and also hit on the LAN settings
• Furthermore, Detect settings and also click on OK tab.

• You now have to head to the Advanced tab and scroll down to the Security section.
• Verify if TLS 1.2 is checked and TLS 1.0 and TLS 1.1 is unchecked.

Cause 2: Missing digital signature certificate

Solution: Installing digital signature certificate

• This process requires to Download and install digital signature certificate on your system.
• Heading forward, you need to look for and find QBW32.exe file.
• Windows 7 users can go to Windows search option.
• You now have to click on More results in Windows search.
• Now, click on the Computer icon in the search box.
• In the search box, you need to type QBW32.exe that has type of application.
• Right-click on QBW32.exe and select Properties.
• Choose Digital signature tab and also ascertain that you have selected Intuit Inc. from the signature list.
• Moreover, click on Details.

• You need to select View certificate in Digital signature details window.
• Now you need to move to certificate window and also select Install certificate.

• You are then supposed to click on Next tab until you get a dialog box with Finish tab.
• Now, hit on Finish and then reboot the system.
• Open the QuickBooks software and complete the process by downloading the update again.

Cause 3: QBWebconnector.exe stopped working

Solution: Terminate the QBConnector.exe file

• Press and hold Ctrl+ Alt + Del keys.
• Proceed to Processes tab and look for QBConnector.exe

• Right click on the file and also choose End Process.

Read Also: Fixation of QuickBooks Error Code 80040408 – Could Not Start

Additional Solutions to Fix Error 15101 When Updating Desktop or Payroll

You can also follow these methods if the above causes and fixes aren’t able to resolve the problem for you.

Solution 1: Run the reboot.bat file

You can find the batch file named Reboot.bat in the QuickBooks folder. Running it can help in the resolution of error 15101. The steps below should help you:

• This process demands to close QuickBooks software.
• Right-click the QuickBooks icon and also choose Properties.
• Head forward to shortcut tab and also click on Open file location.
• You now have to find the Reboot.bat or reboot file from the list on the screen.
• Once located, right-click the Reboot.bat file and choose run as admin.
• You are also required to click on Yes tab to get user account permission.
• Now a CMD window will open and display a different file scrolling.
• Reboot the system.
• Open QuickBooks desktop and also click on the Install option to download the latest updates, if any.

Solution 2: Perform a clean installation of QuickBooks

• You are supposed to uninstall QuickBooks desktop.

• You also need to rename the installation folder.
• Furthermore, download and run Clean installation tool or rename the folders manually.
• Reinstall QuickBooks software.

You may also see: How to fix Script errors after opening Desktop Pro?

Solution 3: Use safe mode

Just in case you are using windows and also attached to the internet with a high-speed link, then you would be able to restart the system in safe mode setting with networking mode. You need to restart the system later on.

• Choose Safe mode with networking after repeatedly tapping the F8 key in the bootup.
• After that, choose the Operating system you wish to restart.
• You now have to click on Enter tab.
• Furthermore, you now have to select a login and also select the system admin which will give you access to all computer programs.
• You are later required to enter the Admin password.
• Choose the Yes option when specified to work in a Safe mode setting.
• You now have to open QuickBooks and also try to perform the task once more that was failed.
• End the process by rebooting the system.

Solution 4: Change your firewall settings

• Go to Start menu and open Windows Firewall by searching for Firewall in the search box.
• After that move to Advanced Options.
• And further, right-click on Inbound Rules and click on New Rule.

• Now go to Program and then click on Next.
• Tap on Browse and select This Program Path.
• Later on, search for QuickBooks executable files and choose them.
• Then, hit on Next.
• Net step is to select Allow the connection and hit on Next.

• Double-check that all options are marked.
• Then, tap on Next.
• Create a rule and give a name on it. For example: “QBFirewallException(name.exe).”
• Once all the steps are implemented, open your QuickBooks and check the error got uprooted.

Also Read: How to Reactivate your QuickBooks Payroll subscription?

Wrapping-up!

Heading towards the end of this segment, we expect that the steps and procedures that we have mentioned above might be of some assistance in tackling the QuickBooks error code 15101. However, if you are dicey with the process or if you continue to land into the same error again and again, then connect with our QuickBooks payroll technical support team using our helpline i.e., 1-800-761-1787. Our tech geeks will ensure to provide you with impeccable possible support assistance.

FAQs

 

You might see also:

How to Fix Sending Usage Data Error in QuickBooks?

Quick Ways to Get Rid of QuickBooks Error 6190 and 816

How to Troubleshoot QuickBooks Payroll Error Code 30159?